Distance Sales Agreement
Last updated: May 2026
1. Subject of the Agreement
This agreement governs the terms of the digital service the User purchases electronically.
2. Service Description
The service offered is the creation of a flight reservation document (PNR). This service is not an airline ticket.
3. Nature of the Service
- It is a digital service
- It is performed instantly
- There is no physical product
4. Delivery
- Delivered via email
- Average delivery time: a few minutes
5. Right of Withdrawal
Pursuant to Law No. 6502, there is no right of withdrawal for digital services that are performed instantly.
6. Pricing
The service fee is indicated at the time of order.
7. User Obligations
The User:
- Acknowledges that the service is a reservation
- Understands that it is not a ticket
- Accepts responsibility